Contact

We like to keep you informed and we use channels that best suit your preferences.

• Newsletters by email, with updates on your situation.
• Regular mail, if we do not have your email address or you have indicated this as your preference.
• CARE-programme, through care-shellpensioen.nl(opens in new window), with tailored guidance (also for personal interviews and calculation modules)
• my‑Shell pension(opens in new window), with your personal pension information
• Viva Engage, if you are still working with Shell
• LinkedIn, online short posts on various topics
• Voeks, for pension beneficiaries and former employees, via a magazine and meetings
• Webinars, videos and e-learnings, if you prefer watching over reading.
• Are you thinking of retiring? Go to Prikkl(opens in new window) and see if you qualify for a personal interview now.

We have made a clear schedule. That way, you know exactly when will you get information and when you have to make a choice.

• End 2025
  You will receive an invitation to a webinar about the new scheme.
• March 2026
  Start of the CARE-programme. You will get acces to online tools, explainer videos, webinars and - if you wantt - personal guidance.
• November 2026
  You will receive a preliminary overview of your personal situation prior to the transition.
• January 2027
  The new scheme will officially start
• April 2027
  You will receive an overview after the transition. If you are retired, you now make a choice between a fixed or variable pension. Your pension will remain the same untill that time.
• July 2027
  Once you retire, you will receive confirmation of your choice. From then on, your pension will be paid out according to your selection.

With the transition to the new pension scheme, the government has determined that it is not possible for individuals to object to the transition to the new pension. Current employees, former employees and pension beneficiaries are represented in this process by the COR (Central Employee Council). The COR considers the interests of all the different participant groups and the employer as part of the consultation process. The interests of former employees and pension beneficiaries in SSPF are also represented by the Voeks ('Association of Former Shell Employees') committee for the right to be heard ('VHC'). The VHC has shared its views on the draft transition plan in which the proposal for the changes is set out. Shell Netherlands and the COR have factored these views into their deliberations. If you have any questions about the VHC, you can send an e-mail to Voeks.

The decision for the new pension scheme was taken by Shell Netherlands and the COR. They have entrusted the SSPF board with the task of implementing this decision. The board considered the request from Shell Netherlands and the COR. To reach an informed decision, the interests of all participant groups have been weighed up. In this process, advice was sought from the Accountability Body (AB) as well as approval from the Board of Supervisors (BoS).

Your personal situation will determine how much will change for you. What this means for you exactly will be communicated to you shortly before the intended transition (end of 2026), when you will receive the provisional calculation.

We want to guide you to the new pension scheme as best we can. SSPF has therefore developed the CARE programme, where you can take in the information in the way that suits you.

It is expected that SSPF will change over to the new scheme as of 1 January 2027. Of course, we will be sure to keep you informed through e-mails, webinars, participant meetings and, if needed personal guidance. So, make sure we can reach you! Then we can keep you informed. Leave your email address, if you haven't already done so, at my-Shell pension and set your communication preference to digital.